10 Main St East Hampton, NY 11937 • P: 631 324 5441 | F: 877 472 6945Driving direction
Jesse Diaz
Manager
Dr. Paul Miller
Optometrist
Patty Brockman
14:17 24 Jun 22
Every time I have an appointment at Optyx East Hampton, I am treated like a star. Jesse is the... best! He helped me find the perfect glasses for my face and he is fun to work with. The selection is beautiful. A great experience.read more
Muhsin Raza
14:14 04 Jun 22
I lost my glasses in the ocean. I reached out to them one hour before they closed to try and get a... replacement. They were very helpful and I was able to leave the same day with a new pair of glasses.read more
Marc Benjamin
11:15 30 May 22
The best quality selection and service I’ve experienced at any glasses store.
Juliet Jellema
14:22 08 Apr 22
We had a great experience. Jesse is incredibly helpful, super responsive and clear explanations... while flexible in fitting us in for the exam. Thank you!!read more
Richard Cumming
21:26 15 Mar 22
Not sure if the store manager thinks he has a good sense of humor or he just enjoys being blatantly... sarcastic and demeaning but i have to say, i've just experienced the worst customer service ever. I wear glasses but i'm not super familiar with the different style / design names and "he" just loved that i was less knowledgeable about his world than I. An incredibly pretentious, entitled and arrogant individual.read more
Clio McNicholl
15:00 04 Feb 22
Jesse is extremely friendly, knowledgeable and very helpful. A pleasure to do business with.
Marybeth Diffley
12:57 29 Nov 21
Jesse was extremely helpful and professional. I plan on going back in the near future.
Barrie Zucal
12:20 25 Oct 21
I was traveling & needed my old lenses transferred into my sun glasses b/c my new prescription was... hurting my eyes and giving me headaches. Optyx was the only place open on a Saturday morning. When I called ahead, they said come in and they would help if they could. When I got there, Jesse, the manager immediately changed the lenses. Then I browsed and chatted with him and another man working there. Both were as nice and helpful as they could possibly be. I ended up buying eyeglass frames which I love. Highest recommendation for Optyx!!read more
Lyubov Feygin
15:01 30 Sep 21
Hi class ,very personal experience. The new manager, Mr.Jesse Diaz,took this business to a new... level. Highly recommend.Lyubov Feygin.read more
George Rutgers
17:46 17 Sep 21
Mary is the kindest. I walked in over the summer, with glasses that did not come from Optyx, but... needed a quick fix. Well, within five minutes is was all done and Mary was the kindest. Great customer service for sure!Thanks Mary, you are the best!read more
Sean McGrath
16:39 16 Aug 21
Woof, I could end my review there. I scheduled an eye exam a few days ago and read the sign stating... “masks required”, totally fine— without even entering the store I said the the woman behind the desk that I have an appointment at 12:30 but my mask is in my car so I asked if she had any in the store I could use rather than walk back to my car being late for my appointment. She proceeded to scold me like a misbehaved child about New York State mask policy in a very aggressive manner. I said, again, I can go back to my car I’m simply asking if you have a spare mask in-store or not. She interrupted me to say “Let me finish— we’re in a pandemic…” as a New York State registered nurse, I am acutely aware— we are all human and sometimes simply forget. This behavior from your staff was wildly uncalled for. I will not be returning for business and will be sure to encourage my family and colleagues to avoid this behavior as well.read more
sunjay kapur
17:17 22 Jul 21
Test was done on Monday at 3 PM and I didn’t have the prescription till Wednesday night and had to... make 2 calls to finally get the prescription. Disappointed with the service.read more
Ajay Tandon
00:17 29 May 21
Stopped by and shopped over MDW - great selection of frames and lenses. Mary Kate McNally is an... excellent manager and was extremely helpful. Will definitely stop by again when I need new glasses.read more
Jake Shapiro
18:46 17 May 21
Mary Kate was fantastically helpful. Great selection and kind service. Couldn't ask for more!
Joseph Kugelmass (Joe)
05:49 14 Apr 21
This is a courteous, high-end place with competent staff and a smooth process for getting you... through your optometric appointments.They don't take VSP. In fact, I'm not sure what insurance they DO take, when it comes to frames and lenses. You should expect to pay full price ($300-$400) for glasses unless you have really outstanding coverage.The whole focus of the optometric exam is fitting you out for glasses, preferably more than one pair. They're not overly concerned with your optical health -- which was fine with me, because I hate how much time that stuff sucks up.I'm quite glad they're around.read more
Aaron Jacobovitch
17:26 07 Apr 21
Great customer service. Super helpful. Honest and straightforward. Looking forward to the next... visit.read more
Paul Mitchell
21:46 14 Mar 21
The owner could not have been more helpful and knowledgeable. Not only is the selection... beautiful—all the better to tempt you in from the sunshine—but there is a graciousness about the place and staff that feels “right”. Super thankful to have found it!read more
janice huminski
18:59 23 Nov 20
Just rec’d my new prescription eyewear... perfection! 1st time here, 1st time I ever didn’t need to... go back for an adjustment on a new pair of glasses. And, lens are top notch!read more
Hannah Selinger
11:44 29 Sep 20
I went in for a glasses adjustment and found the nicest glasses shop in East Hampton. Friendly,... kind staff; a formidable selection of glasses (next time I'm in the market, this is my first stop); and a gratis service of adjustment for all my bent-out-of-shape sunglasses without a word of complaint. It was service with a smile during a time when most retailers are worked to the bone. If OPTYX can make a free service so pleasant, I can only imagine how much you get when you actually pay for it.read more
drsconsulting1
19:04 03 Sep 20
Mary Kate Mcnally is simply the best! She took the time to help me find the perfect piece of eye... wear and was extremely fast in delivering the final product. I was in from out of town and in a bind and she truly went out of her way to treat me with the utmost amount of respect and professionalism. If you're a local or out of town Mary Kate and OPTYX is the way to go!read more
Hours of Operation
| Store Hours | Exams | |
| Mon | 10:00am 6:00pm |
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| Tue | 10:00am 6:00pm |
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| Wed | 10:00am 6:00pm |
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| Thu | 10:00am 6:00pm |
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| Fri | 10:00am 6:00pm |
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| Sat | 10:00am 6:00pm |
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| Sun | 11:00am 5:00pm |
Brands carried
