Amazing store!! would 10/10 recommend to anyone looking for eyeglasses. Came in here asking for... help to repair my eyeglasses, and was greeted by the sweetest individual. Helpful, reasonable and informative are just a few words to describe the staff.read more
Five star experience! Upon my arrival to the store, Stephanie immediately greeted me and assisted... me with all my needs. She was very knowledgeable about eyewear and helped me find exactly what I needed. Highly recommend!read more
The manager Stephanie was beyond helpful. I went in with two glasses that needed to be readjusted... after sitting on them and she took her time to make sure they were perfect (honestly better than when I first bought them). Very nice store and even better staff, highly recommend!read more
Beautiful office with fantastic eyewear! I called to accommodate a walk-in and the doctor saw me... right away. She was lovely, thorough and professional. I can’t wait to get my glasses in a couple of weeks 😊read more
WOWZERS. A friend of mine Harlan told me I NEED to get my glasses here. I’m a glasses person. And... if you’re a glasses person, you know what that means. You’re the type who can look for hours at frames. You need selection and BABY. Do they have a selection. It’s a jewel box. A cornucopia of OPTIONS. Stephanie is so knowledgeable and helpful and wants you to look and feel right. The patience. SAINTLY. Highly recommend. Take your time in here. It’s a special place!read more
Absolutely amazing service! Ingrid mademy eyeglass search exceptional, being able to know exactly... what I am looking for and finding me my perfect matches!!!!read more
Optyx has provided glasses for my whole family for years. Stephanie has always been so kind to us... and we’ve never had a single problem when we went for a checkup or to buy glasses. All of their products are high quality and all of the staff have been very helpful. 5 stars for sure!read more
Super helpful and wide range of choices. Got a great eye exam/prescription update as... well.Stephanie even was able to get an old pair of Ray Bans replaced for me at no charge.Highly recommend.read more
I love Optyx and I LOVE Stephanie!! Is it the cheapest place to buy your glasses? No. However,... every extra dollar you spend there is made up for 10x by the incredible incredible service Stephanie, and the rest of the staff at Optyx, provide. I was sick one day and couldn’t pick up my new glasses and Stephanie offered TO DRIVE THEM TO MY HOUSE!! I’m sorry but, these days, I want the people I give my hard earned money to, to know me, stand behind their work and provide the level of service that is totally absent from retail these days. Thank you Stephanie and Optyx for setting the standard for what a shopping experience should be in 2022!!read more
The manager Stephanie was very welcoming and patient. It was a beautiful accident that I happened... upon her. My friend saw their advertisement on channel 12 news so we stopped by and I immediately fell in love with their amazing selection of designer frames. I found the perfect pair that fit my face and they were definitely stylish and priced right. I'll be back for my next pair real soon.read more
I've been here several times now, the first was to fix a current pair of glasses I owned, and the... second time was to buy prescription lens for goggles I wear at the hospital for work. This time, my dad needed to adjust his reading glasses since they kept falling off. We came to the store last week where they quickly fixed it, both promptly and free of charge. All these times, they were so courteous and friendly. My fave optical store!!!read more
Every time I come Stephanie is so pleasant and helpful! I’m so glad to have a place I can count on.... Excellent service- thank you Stephanie!read more
Stephanie is the manager. She is amazing. Wonderful customer service. She made sure that my lenses... were made to perfection and that the fit of my glasses was to my liking - which took a lot of small adjustments. She is super patient and makes customer satisfaction a priorityread more
Such a disappointing experience here. Came to the store and called multiple times trying to get an... estimate for glasses I tried on at the store and no one bothered to call back.read more
I had a broken pair of Lindberg glasses. I went in on Saturday morning to get a new pair of... glasses and see if they could fix my Lindbergs. Steffanie, the store manager was exceedingly helpful. She not only sent my Lindberg glasses back but she had my new glasses ready in 2 hours. Highly recommend Optyx and this location in particular.read more
Both Greenvale and East Hampton locations were wonderful. Stephanie and Mary Kate were very... professional and certainly knew their inventory! Thank you.read more
I had the MOST positive experience here, and am so thankful for Stephanie who went above and beyond... to help me with my glasses. A small piece of my glasses had broke, and I went to three different optic stores who all either told me they can’t fix it or to try superglue (really?). I then came to Optyx, and Stephanie was the first to suggest that maybe Prada can replace my glasses. She reached out to them and one week later, I had a new pair of replacement glasses. For anyone who wears glasses, you can imagine how grateful I was. I highly recommend this place, and I will be coming here from now on whenever I need to buy my next set of glasses. Thank you so much!read more
We had a fabulous experience! The doctor , as well as Stephanie, went above and beyond to satisfy... us in every way! Excellent customer service!read more
Outstanding level of professionalism, kindness, caring, attention to detail and a joyful... experience! Very special thank you to Jesse and Stephanie- Perfection cannot be enough to address all aspects of a visit and purchase from Optyx!read more
My daughter and I had the pleasure of working with Jesse! He really cares about finding you the... best frames to fit your face/look. He is honest, sincere and just a pleasure to work with. I highly recommend him to anyone looking for the best experience. Thank you Jesse!read more
Had such a wonderful experience here. Everyone was extremely courteous and professional. Stephanie... was beyond helpful! She helped me find the exact pair of eyeglasses I was looking for, in the big selection they had. I am so happy to have chosen this place, and am thrilled to wear my new glasses!read more