My family has purchased numerous glasses, contacts and loves the styles that the store keeps and... the helpful staff. I recently decided I wanted to get another pair of glasses and picked out a pair. Almost all their frames and lenses are very expensive. If you shop there you are aware of this. I paid for my glasses and the next morning decided I wanted to cancel the order because of the style I picked out and called immediately. They let me cancel them but made me aware that even though it was the next morning and no lenses were being made yet that it is not their policy to let people cancel. I was allowed to cancel “this one time.” So be aware even if you glasses are not being made yet … you can not cancel.read more
Optyx Port Washington is the most professional office! There are no other opticians that I would... trust more with the health of my eyes and vision. The staff is warm, attentive and friendly. I had my glasses and lenses quickly. Truly a wonderful experience.read more
The doctor was fine. Her personality is very serious and business-like and wasn’t particularly... warm, but I thought she did a very thorough examination.I was caught very off guard, however, because I was unaware that my previous doctor of 15+ years had retired during the pandemic; I was never made aware of this, even when I called to make my appointment. The gentleman running the front of the store was incredibly rude and snobby and not someone I would want being the first person you meet when you enter my practice. I was also seen 45 minutes late, apparently due to a computer issue.read more
At first glance, this is a sophisticated eyewear boutique, but step inside and you're transformed... into a fashion gallery to fit your optical desires. The variety here can be overwhelming, but fret not as the lovely and attentive sales consultants will guide you through the options and price points. You can expect fantastic service and a personal approach to what sometimes can be a complicated decision, after all, the first thing the world sees are our eyes. I'll surely be back.read more
Joanne Clark DO gave me an excellent eye exam. She was most pleasant and very thorough. Her... knowledge of one of my eye conditions has helped me enormously. The staff is friendly and knowledgeable.read more
I had a great experience with Rob and the store. He knew exactly why would work for me . He was... kind and very committed to make the best experience for me . Looking forward to my next pair of glassesread more
I had a great experience buying glasses at OPTYX. Rob and Gail were extremely helpful - patient,... friendly and responsive to my requests. They had a great selection and I left satisfied with my experience (and with two new pair of glasses). It is always great to support local businesses and I strongly encourage anyone in need of glasses to look here first.read more
North Shore Vision has been our family optometrist for almost 20 years. They have fitted our family... with contacts and glasses and been available when we needed questions answered or last minute needs. There is always a smile when you walk in the door. They are a valuable part of our Port Washington community.read more
I have been a long term patient - they are great. Rob and Gail provide excellent customer service... and they stand behind everything they sell. Recommend them highlyread more
I’ve been a long-time patient at North Shore Vision on Main Street.With the recent change of it’s... ownership, I’m delighted and relieved to still see the same friendly and professional staff on the premises.These days, one can order designer eye glasses from a host of sources , but what you cannot “order” is quality customer service , product expertise & knowledge and thorough eye-care practices that this charming Port Washington location is known for after serving the community for many decades.read more
We do not live in Port Washington but needed new glasses and contact lenses. Dr Weil and his staff... could not have been more efficient, professional and kind.They knew that we were not local (the English accent may have helped give the game away 🙂 ) and therefore very little chance of repeat business, but they still went to great lengths to do a good job.- Fast response to e-mail request for appointments- Appointment on time and enjoyable, as far as visits to the optometrists go- Knowledgeable, fun staff who helped in the choosing of new glasses- Then had 2 pairs of glasses and a years worth of contact lenses ready the next afternoon - 36 hours later!!!Delightedread more
This place has absolutely the best customer service. My daughter had a pair of designer sunglasses... with a broken nose pad. We were being told by several places it couldn't be repaired or it would be crazy expensive. I called Scott Weil and at first he said he couldn't help. Ten minutes later he called me back and said bring them in he might be able to do something. When I went there he was busy and asked if I could leave them for a couple of hours. When I picked them up they were perfect. The best part he wouldn't accept any payment. NO CHARGE. When do you ever get that type of customer service! They have a new regular customer nowread more
Dr. Weil is fabulous. He's extremely thorough, kind, caring and patient. He gives excellent... referrals as well. Dr. Weil is an excellent eye doctor and I strongly recommend him and North Shore Vision.read more
North Shore Vision is THE optometrist to go to for your eye exams. Extremely friendly and... professional. Even after I moved from Long Island to NYC I still take the train out to see Scott Weil. I recommend to any person of any age.read more
Scott Weil at North Shore Vision is the ultimate professional. More than once, he has gone above... and beyond in serving the needs of my family’s eye care. All in the office have spent countless hours while my children tried on every frame in the store. They are patient, kind and caring. They have been serving my family for over 20 years. We won’t go anywhere else.read more